McAllen and Edinburg Auto Repair

Londie said she's very satisfied. They are hardworking and they are not rude.

I really appreciate Mody and Kevin in their efforts to get to the bottom of my car issue and address my concerns. My only issue with the procedures as stated in the proprietor's response is if a customer complains of an issue where driving the vehicle is the way to diagnose the problem, please drive the vehicle on the road where issue is specified (highway or street). Otherwise, your treatment of my issue HAS been great. I usually brought my Silverado here, & since my Camry needed work, I brought it here instead of the dealership.My original complaint (and still current complaint) was the front end was wobbly upon braking & at 60 MPH. Also needed oil change. 1st visit: original complaint above and their recommendations were: Alignment $89.99; Brake fluid flush $76.90; Radiator plus hoses $406.49; engine air filter $32.96; cabin filter $43.94; valve cover & gasket $98.87; rear brake pads $85; resurface rear rotors $59; PCV valve $32.96 total after labor, taxes & hazmat $1761.71 and the thing still wobbles. 2nd visit for same problem: Front brakes $85; resurface front rotors $59; total after labor, taxes, & hazmat $250.88 ***Come to find out, they only test drove it on the street, & NOT on the highway like I stated in the original problem*** 3rd visit for same problem: NOW they test drive with me in the car, and see wtf I'm talking about. Now they tell me that ALL the rims are bent. Quote me $772.96 for new rims. Not doing it. I have been completely and utterly robbed of my ability to choose repairs needed for my situation. Family has 2 vehicles. I drive my son to & from school 13 miles one way everyday. Because they did not listen to me & test the car on the highway originally, I am going to have $200 more in gas costs a month since I will have to drive my truck & not the car. If they did it right the first time, I could have decided to wait on all the extra repairs above & beyond what my main issue was. Now, I don't have that option. Never going back. They lost a great customer with 2 older vehicles that are maintained very well, and will be maintained well for years to come somewhere else.

You can always judge a business by the person at the FRONT counter or person ANSWERING phone. This place made an A++++++ Premium Automotive Services was friendly and knowledgable concerning all my automotive questions. Top notch service!!!!! I recommend you check this place out and judge for your self! If you were like me I thought only the dealership could service my Mercedes needs boy I WAS WRONG. They can do it and for a reasonable price.

Jennifer said the staff was able to fix the problem, knowing she didn't have much money to fix it all. She has to return to the business for more service.

Catalina said the employees were nice. They provided really great service. The work was done quickly.

Brenda said that they were very quick with the work and very helpful.

Megan said the employees were super-friendly. They were polite. They completed service in a short amount of time.

Jason said the business was great. The service was great. However, he stated he wished there was better communication done by the staff about the vehicle service time.

Jim said he would recommend this business for service.

DO NOT GO TO THIS PLACE THEY LOOK FOR STUFF ON UR CAR TO BREAK. THEY PUT A GASH IN MY TIRE. I WENT THERE TO GET MY INSPECTION AND THEY STARTED PULLING MY CAR APART. THEY TRY TO SAY ITS FOR SAFETY AND THEY ARE FOLLOWING THE STATE RULES BUT THEY ARE LYING. THEY ARE GREEDY PEOPLE. DO NOT GO TO MCALLEN OR EDINBURG OFFICE. THEY HAVE FRIENDS IN THE STATE DEPT THAT THEY KNOW OR THAT THEY PAY TO GET AWAY WITH THEIR CROOKEDNESS...