1

Awful place. Paid over $2k for fixing AC and my AC never worked! Took it back 3 times (it was under warranty) and they always had a different excuse. If you look at all the 1 star reviews they are ALL about AC and that obviously speaks for itself. One old bearded guy very rude and sarcastic told me I wasn’t able to get a refund, if I wanted it to ‘get fixed’ I needed to pay something else now, but they always had a different reason to want to charge more

5

Great service, they were kind and the inspection didn’t take long at all, got to enjoy a complimentary coffee while there.

5

Friendly service and very responsive. Will use in future.

1

Had my car towed there and told them I needed a fuel pump bc my diagnostic machine said it needed it so they charged me a little over 300 dollars bc they used their machine that said the same thing I told them so they wasn't supposed to charge me for that bc they was supposed to fix my fuel pump period and they also wanted to charge me more than the dealership GO FIGURE!!!

1

5

Great location, trustworthy service, clean facilities and pleasant staff. Highly recommended!

5

My go-to mechanic for any services needed on my two vehicles. The technicians at Premium Automotive give a thorough check of all parts that are needed and will suggest things that will require service. The constant communications from Joe and Rob are top notch and kept me in the loop throughout my service. Highly recommend taking your vehicles in for service with these guys! PG.

5

Great customer service by Robert and Joe!! They went above and beyond and they seemed very knowledgeable explained the whole process from beginning to end for a repair. Definitely recommend!!

5

Great service, I was able to get a same day appointment for a prepurchase inspection. They gave a complete check up with a report showing all points of concerns, thank you

5

Joshua took command and dispatched a tow truck to my stranded 87 yo mother down the street at the RGV H-E-B parking lot when her truck "stopped moving forward"! I searched for an auto repair facility in the area that she called me while sitting at my desk in Houston. Picked this place. Joshua was very professional and communicated clearly throughout the situation. I recommend PSA to all who need service. Also, he is an Astros fans (Go Los Astros!) which goes a long way for an H-Town boy! Thanks Joshua and the mechanics who helped us out!