1

Wait time is unacceptable even if you're the first person there

5

I was very surprised at how quickly they were able to fix my headlight. I was expecting to wait weeks, but it literally took a day. So thankful for that!! They were also very kind and answered all my questions.

5

Very good place to get my problem resolved!!! Fast and reasonable price !!!

5

5

prompt and courteous service

5

The service received from Juan and team at Premium Automotive Services in McAllen was exceptional! Courtesy rides were offered both to and from the shop. Juan kept me updated on my vehicle’s status via text which I appreciated because of my work. He was available by phone when I called with questions. I appreciated the thoroughness in explanation of what work was completed and recommendations for work still needed.

5

5

1

I hate this place. Biggest ripoff shop I've ever been to. They wanted to charge me over $350 to replace a part that was $23.00 on Amazon, and it took LITERALLY 6 minutes to remove the old part and replace the new one that now runs perfectly. And just their diagnostic alone cost over $290. Months earlier, they also told me that I needed new AC parts replacement costing close to $2500 after doing another $390 diagnostic when I actually just needed coolant. Run as far as you can from this place

5

Love this place, first time ever for an inspection in and out in 15 min. Very professional and very courteous.