I was able to get an appointment right away and they provided a ride home after I dropped off my vehicle. that was VERY convenient. They provided a detailed estimate and a list of the items that were required/recommended. The folks at Premium were very professional and communicated well. The BEST part was that after retrieving my car, I had an unexpected problem. They sent a tow truck to my house to pick the car up and checked it out at NO COST, which I really appreciated. I would definitely recommend Premium for auto repair. I found them because they are a AAA approved vendor.